1 Year Manufacturer Warranty

At Car Wireless, we are committed to our customers satisfaction. We aim to provide the highest level of customer service and pleasant shopping experience.

Please review the following Warranty terms and conditions:

  • In the event of any part proves to be defective or fails within the warranty period (12 months since purchase date), please notify us as soon as possible. If item is failed to work it will be exchanged within a reasonable period of time, or refund offered for your convenience.
  • This Warranty does not apply to: cosmetic damage, such as scratches, tears, nicks, and dents. Damage caused by accident, abuse, misuse, water or other liquids, flood, fire, or other acts of nature or external causes. Damage to the foam padding in the bottom of the centre console of your car. Damage caused by service performed by anyone who is not an authorized service provider for Qi wireless car chargers. Damage caused to Qi wireless charger parts that has been modified, customized or altered without the written permission  or damage that has been caused by installing the Qi wireless car charger to a different vehicle (not as recommended in description)
  • Car Wireless doesn't provide warranty on parts improperly installed or abused by either installers or users.
  • Car Wireless doesn't accept any liability or responsibility for labour costs, towing or storage of qi wireless charges, or any other costs incurred due to the use of parts sold by us.
  • Any parts returned for a warranty replacement or refund must be accompanied by the original invoice, which is required as the proof of purchase for warranty repairs or returns.
  • Returns may be subject to a 5% restocking charge. Refunds on credit card purchases will be made only to the same card and bank account (your original method of payment).
  • Car Wireless accepts no returns on altered, disassembled, or overheated parts, electrical parts, modifications or physically damaged parts.
  • Damage caused by the customer packaging, product scratches, tearing of labels, product serial numbers etc. will not be refunded.
  • There is no refunds on handling and shipping charges.


For any Warranty related questions feel free to contact us at: help@car-wireless.com